Your Questions, Answered

  • What does "non-verbal fashion brand" mean?

    • It means our clothing helps you express yourself and your needs without speaking. For those who are non-verbal, selectively mute, or simply want to conserve social energy, our designs do the talking. The clothing features thoughtful graphics and designs that act as a form of communication or self-expression, reducing the need for verbal explanation.

    • Who is this clothing for?

      • Our clothing is designed for introverts and neurodivergent individuals (including but not limited to those with autism and ADHD) who prioritize comfort and clarity in communication and sensory input. It's for anyone who values subtle, comfortable, and functional wear that supports their unique way of experiencing the world.

    • How do the graphics work as "non-verbal communication"?

      • Our graphics are conversation starters or clear indicators of preferences/needs, such as "I need a moment" or "Please don't touch". They help set boundaries and reduce social guesswork, which can be particularly helpful for managing social anxiety or sensory overload. The designs are subtle and affirming, not "special needs" markers.

    Product & Design Details

    • What makes your clothing "sensory-friendly" or "Neuro Comfort Clothing"?

      • We focus on the physical comfort and cognitive load of wearing our clothes. This means using soft, breathable, non-irritating fabrics (like 100% cotton). Flat or minimal seams, and a relaxed fit to minimize physical discomfort.

    • Are the designs subtle or overwhelming?

      • We use calming, neutral, and solid colors to prevent visual overstimulation. The graphics are designed to be clear and effective without being visually loud, aligning with the preference for a simpler aesthetic often found among introverts and some neurodivergent people.

    • What are "basic essential wear" items?

      • Our collection focuses on staples like everyday tops, comfortable bottoms (e.g., elastic waistbands), and versatile layers. These are high-quality, durable pieces designed to be foundational, long-lasting elements in your wardrobe.

  • How do I choose the right size and fit?

    • We offer unisex sizing and provide a detailed size guide with specific measurements on each product page. We focus on loose-fitting, comfortable styles to accommodate various body types and sensory preferences.

    • What is your return/exchange policy if the texture or fit doesn't work for me?

      • We understand that sensory needs are highly individual. We offer a hassle-free return and exchange policy within [insert number] days so you can find the items that truly work for you. Please see our dedicated Returns page for full details.

  • Our total delivery time is an estimate based on combining our processing time and the carrier's shipping time. 

    • Processing Time: Please allow up to 7 business days for your order to be processed and prepared for shipment.

    • Shipping Time: Once shipped, delivery typically takes an additional 3-5 business days depending on your location and the shipping method selected at checkout.

  • You can reach us anytime via our contact page, email or social media. We aim to respond ASAP, usually within 48 business hours.

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